Privacy Policy

Club LBR Getaways ("Club LBR," "we," "us" or "our") respects your privacy. This policy explains what information we collect when you visit clublbr.com, respond to our ads, submit a sign-up or lead form (including forms on Facebook and Instagram), reserve a presentation, book a package or contact us, and how we use and protect that information.

Information We Collect

Information you give us

• Contact details: name, email address, phone number and mailing address
• Reservation details: event, date and presentation time selected, number of guests
• Qualification answers: age range, marital or cohabitant status, household income range and whether you hold a major credit card
• Booking and payment information: travel dates and payment card details (payment cards are processed by our payment processor; we do not store full card numbers)
• Anything else you choose to share when you call, text, email or chat with us

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed and referring site
• Cookies, pixels and similar technologies, including the Meta Pixel and other advertising and analytics tools

Information from third parties

• When you submit a lead form on Facebook or Instagram, Meta Platforms shares the information you entered on the form with us.
• Our partners, such as resorts, cruise providers and event venues, may share information needed to complete your reservation or booking.

How We Use Your Information

• To confirm, manage and remind you about reservations, presentations and bookings
• To determine whether you qualify for a promotional offer
• To contact you by phone, text message or email about your reservation and related offers
• To process payments and fulfill promotional travel, including cruise and travel certificates
• To measure and improve our advertising, website and services
• To prevent fraud, enforce offer terms and comply with legal obligations

Calls and Text Messages

By providing your phone number and submitting a form, you agree that Club LBR Getaways and its representatives may call or text you at that number about your reservation, presentation and related travel offers, including by automated means. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. Reply STOP to opt out of texts or HELP for help. You may also ask us at any time to stop calling you.

How We Share Information

We do not sell your personal information. We share it only as described below:

• Service providers who help us run our business, such as CRM, phone and texting, email, payment processing, web hosting and analytics providers
• Travel and event partners, such as resorts, cruise lines, travel suppliers and event venues, when needed to provide your reservation, presentation or promotional travel
• Advertising platforms, such as Meta, to measure ad performance and show relevant ads
• Legal and safety purposes, when required by law or to protect our rights, customers or others
• Business transfers, in connection with a merger, acquisition or sale of assets

Cookies and Advertising

We and our advertising partners use cookies and pixels to understand how visitors use our site and to show ads on other platforms. You can control cookies through your browser settings, adjust your ad preferences in your Facebook ad settings, and opt out of interest-based ads from participating companies at optout.aboutads.info.

Data Retention and Security

We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, tax and accounting requirements. We use reasonable administrative, technical and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

Your Choices and Rights

• You may ask to access, correct or delete the personal information we hold about you.
• You may unsubscribe from marketing emails using the link in any email, opt out of texts by replying STOP, or ask to be placed on our internal do-not-call list.
• Depending on where you live, you may have additional rights under state privacy laws. We will not discriminate against you for exercising any privacy right.

To make a request, contact us using the information below. We may need to verify your identity before responding.

Children's Privacy

Our offers and services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has given us information, please contact us so we can delete it.

Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

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